Basic Requirements:

	Automated DataShield software runs on an automated basis where no user intervention is required. On a daily basis it will reliably run and backup selected data.
	Daily Back Up Monitoring Your daily backups are constantly being monitored by professional DataShield technicians for any error that may occur during the backup process. If errors occur, they are isolated and dealt with as soon as possible, thus maintaining an extremely reliable data backup.
	Off Site Storage Part of the data shield service includes taking clients data off-site to a secure located on a regular basis.
	Security DataShield Software password protects all backed up data and also gives the option to encrypt data (256 bit encryption).
	Media (hard drive, tape, optical disk) DataShield uses external hard drives as it media of choice due to their high level of reliability, relatively cheap cost of ownership and large capacity.
	Capacity DataShield software compresses data when it is backed up, coupled with the use of large capacity external hard drives, provides large storage capacities.

Data Analysis

A DataShield Technician will determine what your data backup requirements are and determine what should be included in the daily backup. Other data that may need to be backed up are email systems, databases, accounting data etc.
 

Hardware Analysis

DataShield technicians will also verify your hardware infrastructure, to ensure that it is of an acceptable state that will allow for a reliable backup to take place. Any areas of concern will be pointed out and repaired or replaced as needed.
 

Data Administration

A DataShield Technician will relocate data where required, in order to optimize the backup process and ensure that data is backed up reliably and securely e.g. placing all users data on a centralized server, instead of leaving their data on their own workstation, which would be prone to compromised security and unstable levels of data reliability.
 

Installation and setup

1. Technician will setup DataShield Software

2. Data will be selected and a backup catalogue of selected data will be printed out and signed by customer and technician. At any time other data can be added to the backup catalogue.

3. Setup and configuration of backup schedule. This includes:

a. The time the backup process will run.
b. Setting up confirmation email settings
c. The type of backup that will be performed
d. Minimum disk space notification

4. Technician will then test the backup to see if the setup has been successful and the process is running smoothly.

Off site data Storage

According to the customer’s requirements, a DataShield Technician will remove the latest backup disk and replace it with another. Data that is taken off-site is stored in a secure location, and guarded against theft, fire, flooding etc

Data Restoration

When needed, a DataShield technician will be called in to expertly restore data that is requested by the client.